FAQ

FAQ

Below we would like to provide you with an extensive overview of our services

Using the access number 01805-900 630 costs 14 cents / min within the German fixed network, max 42 cents / min from mobile phones. There are no additional costs. Basic fees or minimum usage charges do not apply for our dial-in numbers.

Our service is available worldwide without any restrictions for overseas participants. We offer you the following additional access number: 

– All other countries +49 177 – 178 51 63

When using the access number +49 177 – 178 51 63 participants pay only the normal call charges for an international call. As an example – for a conference call between France and Germany, the caller from France only pays the connection costs from France to Germany. Your telephone provider can provide you with detailed information regarding your connection costs.

On the normal phone bill from your current telephone provider. This service is listed on your phone bill as a separate item.

Yes. All of our access numbers are accessible by mobile phone at any time – worldwide!

No, you do not need to inform us about your scheduled conference or your PIN. You determine your own 6-digit PIN. The system automatically connects all participants who have entered this PIN.

The 6-digit PIN code interconnects all conference participants on our system. The PIN code is the key to your virtual conference room. You can think of a 6-digit number sequence, or you can use the PIN generation button in our invitation tool.

Make sure that your contact details are entered correctly. When dialling in via mobile phone, make sure that you are using the correct international access code and do not dial the “0” in your mobile phone number (E.g. +49 177 ….). If the invitaton-email is not sent to you, it may possibly have been marked as SPAM by your e-mail system. If this is the case, contact your system administrator and check your SPAM folder.

In this case you do not need to resend any data via the invitation tool. You just need to inform your participants about the new time and/or date of the conference call.

tripadvisor flickr americanexpress bandcamp basecamp behance bigcartel bitbucket blogger codepen compropago digg dribbble dropbox ello etsy eventbrite evernote facebook feedly github gitlab goodreads googleplus instagram kickstarter lastfm line linkedin mailchimp mastercard medium meetup messenger mixcloud paypal periscope pinterest quora reddit rss runkeeper shopify signal sinaweibo skype slack snapchat soundcloud sourceforge spotify stackoverflow stripe stumbleupon trello tumblr twitch twitter uber vimeo vine visa vsco wechat whatsapp wheniwork wordpress xero xing yelp youtube zerply zillow px aboutme airbnb amazon pencil envelope bubble magnifier cross menu arrow-up arrow-down arrow-left arrow-right envelope-o caret-down caret-up caret-left caret-right